A Citizen’s Charter refers to an official document, a service standard, or a pledge, that communicates in simple terms, information on the services provided by the government to the citizens. It also describes the step-by-step procedure for availing a particular service, and the guaranteed performance level that may be expected for that service. [source: csc]
II - Citizen's Charter
College of Engineering and Geo-Sciences
College of Agricultural and Agri-Industries
College of Mathematics and Natural Sciences
College of Forestry and Environmental Sciences
College of Computing and Information Sciences
College of Education